Last Updated: 2025
Still Colors LLC
1. Digital Products Only
Still Colors LLC sells digital products exclusively, including:
- LUTs
- Film emulation looks
- Color presets
- Digital packs
We do not ship physical goods.
2. Delivery Method
All digital orders are:
- Delivered instantly after purchase
- Available via email download link
- Accessible in your account (if enabled)
Delivery times:
- Instant for successful payments
- Up to 5 minutes depending on email provider or server load
3. Failed Downloads
If you experience download issues:
- Check spam/junk folders
- Ensure your email is correct
- Contact us for manual delivery
📧 [email protected]
4. Incorrect Email Address
Customers are responsible for entering a correct email address at checkout.
If the email is wrong, contact us and we will resend your order.
5. No Physical Shipping
Since we sell digital goods:
- No shipping charges
- No shipping times
- No customs/duty fees
6. Refunds
Digital goods are non-refundable once downloaded.
See our Refund Policy for details.